Can I transfer my One+One investments elsewhere if I am not happy?
Yes, in the same way as making a withdrawal, you can move your investments elsewhere without any charges or penalty.
Why not contact us before you do so to see if we can resolve any problems?
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One + One is a trading style of Thompson & Richardson who are authorised and regulated by the Financial Conduct Authority.
What if things go wrong?
If you have a complaint relating to products or services you bought from us online, or by other electronic means such as by email, you may refer your complaint to the online dispute resolution (ODR) platform at http://ec.europa.eu/odr.