Who do I contact if I have a complaint?

In the event that you are dissatisfied with a recommendation we have made, you may be entitled to make a complaint.

Please refer to your client agreement for details and please see the link below to the Financial Ombudsman Service for your information :

http://financial-ombudsman.org.uk/

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One+One is a trading style of Thompson & Richardson (Financial Services) Lincoln Ltd, authorised and regulated by the Financial Conduct Authority (‘FCA’), 12 Endeavour Square, Stratford, London, E20 1JN. Our Financial Services Register Number is: 136254

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk.

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK. Estate and Inheritance Tax planning are not regulated by the Financial Conduct Authority.

Thompson & Richardson (Financial Services) Lincoln Ltd - 3 Oakwood Road, Lincoln, LN6 3LH

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