Can I withdraw my money at any time?
Of course! We recognise life throws up events that may mean your needs change. So you can withdraw your money at any time, in full or partially with no cost or penalty. You can request a withdrawal using your online account. We do recommend that the products One + One offer are held for the medium to longer term (3-5 years) to let the investments grow.
Can I transfer other investments into my One+One ISA or General Investment Account?
Once your ISA and/or GIA are set up, you can instruct an existing ISA or account be transferred into your new One + One plan.
Simply go to the Investment Tools and you can key the transfer. One + One only need to know where the account is and the account number, we will arrange for the transfer. You’ll receive confirmation when it is received and then it will be invested in line with your chosen portfolio.
There is no initial adviser charge payable on the transfer! But you need to ensure there are no penalties or charges for leaving your current arrangement. Please contact us for further help in this area.
Can I transfer my One+One investments elsewhere if I am not happy?
Yes, in the same way as making a withdrawal, you can move your investments elsewhere without any charges or penalty.
Why not contact us before you do so to see if we can resolve any problems?